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Our services

Touch point management

With DataCare, powered by TSD and OptInsight, we combine smart technology with the power of high-quality telephone customer contact for the purpose of creating more personal touch points, increasing data quality and improving relevance.

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We make HCP contact personal & relevant

More personal touch points, increase your data quality and improve relevance.

  • Increase contact frequency
  • Receive immediate feedback what HCPs need from us and through which channel(s)
  • Know how our digital content resonates
  • Evaluate company relevance and image
  • Schedule on/offline appointments with HCPs
  • Update incomplete HCP data
  • Collect more opt-ins
  • Decrease the number of opt-outs
  • Collect preferences regarding content, channel and frequency
  • Rate feedback of an HCP
  • Turn data into actions towards our HCPs
  • Communicate in line of the HCP needs
  • Build insights based on improved personal & data touch points
  • Optimize content & contact strategy

Do you want to enrich your customer data and expand your coverage, frequency and sales?

Adding phone calls as an additional channel could help you with:

Our capabilities lead to impressive customer results.

This factsheet clearly describes how high quality phone calls can contribute to your channel strategy.